When you use the Rowmark.com
site, we receive and collect certain information. The information that
we receive and collect depends on what you do when you visit
Rowmark.com.
Information You Actively Submit to Rowmark.com:
For most of the browsing services we provide, we neither require nor
collect "Personal Information" -- your name, email address, billing
address, shipping address(es), phone number and credit card information.
You can browse the Rowmark.com site and take as much time as you want to
review our products, sales tools and content without having to submit
such Personal Information. Even when you use our shopping cart as you
browse, there is no need to submit Personal Customer Information.
In the following instances,
however, we do need you to actively submit Personal Information: when
you want to (i) complete an order; (ii) subscribe to our E-newsletters
(iii) submit a sample and literature request.
Completing an Order.
To complete an order, we require you to supply information such as name,
billing address, ship to address, and credit card information.
Rowmark E-newsletter, Sample and Literature
Request. You may sign up for the free
E-newsletter or submit a Sample and Literature Request. To do so, you
will need to supply your email address in the E-Newsletter form located
at the bottom of any page, or fill out the Sample and Literature
Request. The contact information collected is only used to forward the
E-Newsletter to the e-mail address supplied.
Other information.
We may also collect tracking information as you navigate through the
Rowmark.com site. The tracking information is used to quantify the
number of visitors who view individual pages and documents, and does not
include Personal Information. We may employ ”cookies”, which are a
standard feature of internet browsers, to collect tracking information.
The settings of your internet browser can be adjusted to refuse cookies
from the Rowmark.com site.
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How we use and share Personal
Information
Rowmark.com will use your
Personal Information only to supply the E-Newsletter or deliver items
purchased through Rowmark.com. You may unsubscribe at any time by simply
sending an e-mail to our customer service department at
newsletter@rowmark.com, requesting removal from the distribution list.
Rowmark.com shares Personal
Information that we collect as follows:
Credit card companies. Credit
card transactions are handled by a third-party financial institution and
their vendors, which receive the credit card number and other personal
identifying information only to verify the credit card numbers and
process transactions.
Law Enforcement
Investigations. Rowmark will release Personal Information when we
believe that the release is necessary to comply with law, enforce or
apply the terms of any of our policies or user agreements, or to protect
the rights, property, or safety of Rowmark.com, our users, or others.
For example, we may be required by law to disclose Personal Information
about you without your consent and without notice in order to comply
with a valid legal process such as a subpoena, court order, or search
warrant.
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Communications from Rowmark.com
If you submit personal information, you may receive the
following communications from Rowmark.com:
Communications related to transaction and account
maintenance. By placing an order through
Rowmark.com, you may receive communications from us relating to: order
confirmations; order updates; order problems; and material changes to
site policies and account management procedures.
Rowmark E-newsletter, Sample and Literature
Request. You may sign up for the free
E-newsletter and submit a Sample and Literature Request. To do so, you
will need to supply your email address in the E-Newsletter form at the
bottom of any page, or fill out the Sample and Literature Request. The
contact information collected is only used to forward the E-Newsletter
to the e-mail address supplied. You may unsubscribe at any time by
simply sending an e-mail to our customer service department, requesting
removal from the distribution list.
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Underage customers
To comply with the Children's Online Privacy Protection Act, the
Rowmark.com website is only available to users who are at least 13
years old. If you are under 13, please do not use the Rowmark.com
website.
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Linking to third-party web sites
When you click on links on our site that take you to a web site
outside of Rowmark.com, you will be subject to the third parties'
privacy policies and terms of use . While we support the protection
of privacy on the Internet, Rowmark.com cannot be responsible for
the actions of any third-party web sites. We encourage you to read
the posted privacy statement and the terms of use of any and every
site you visit, whether you are linking from our site or browsing on
your own.
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Protecting your information
The Personal Information you provide --
including your credit card information -- to create and access an
account with us and to make purchases from us is secured using
industry standard e-commerce security technology such as Secure
Sockets Layer (SSL) encryption technology. We use this SSL
technology to reduce the risk of such information from being
intercepted and read as it is transmitted over the Internet. The
encrypted data goes to a secure site where your information is
stored on restricted-access computers located at restricted-access
sites.
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Alternative customer purchasing options
If you do not feel comfortable sending
your credit card information to us over the Internet, you still can
shop with us. We welcome you to call us to complete your purchase by
phone.
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Changes to Privacy Policy
Rowmark.com reserves the right to modify or amend this policy at
any time by posting the revised Privacy Policy on our site. This
information in the Privacy Policy may change at any time, without
notice.
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Questions or comments
If you have any questions regarding our Privacy Policy, please
email us atnewsletter@rowmark.com.
© 2009 Rowmark, LLC
All Rights Reserved
