This Privacy Policy covers what information we collect from you when you visit the Rowmark.com site, how we use it, and under what circumstances we disclose it. By using the Rowmark.com site, you agree with the terms and conditions of this Privacy Policy and Terms of Use.

1. The information we collect
   When you use the Rowmark.com site, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit Rowmark.com.

   Information You Actively Submit to Rowmark.com: For most of the browsing services we provide, we neither require nor collect "Personal Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the Rowmark.com site and take as much time as you want to review our products, sales tools and content without having to submit such Personal Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Customer Information.
   

   In the following instances, however, we do need you to actively submit Personal Information: when you want to (i) complete an order; (ii) subscribe to our E-newsletters (iii) submit a sample and literature request.

   Completing an Order. To complete an order, we require you to supply information such as name, billing address, ship to address, and credit card information.

   Rowmark E-newsletter, Sample and Literature Request. You may sign up for the free E-newsletter or submit a Sample and Literature Request. To do so, you will need to supply your email address in the E-Newsletter form located at the bottom of any page, or fill out the Sample and Literature Request. The contact information collected is only used to forward the E-Newsletter to the e-mail address supplied.




2. How we use and share Personal Information
   Rowmark.com will use your Personal Information only to supply the E-Newsletter or deliver items purchased through Rowmark.com. You may unsubscribe at any time by simply sending an e-mail to our customer service department, requesting removal from the distribution list.

   Rowmark.com shares Personal Information that we collect as follows:
   
   

   • Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
   
   
   
   • Law Enforcement Investigations. Rowmark.com may release Personal Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of Rowmark.com, our users, or others.


3. Communications from Rowmark.com
   If you submit personal information, you may receive the following communications from Rowmark.com:
   • Communications related to transaction and account maintenance. By placing an order through Rowmark.com, you may receive communications from us relating to: order confirmations; order updates; order problems; and material changes to site policies and account management procedures.
   
   
   
   • Rowmark E-newsletter, Sample and Literature Request. You may sign up for the free E-newsletter and submit a Sample and Literature Request. To do so, you will need to supply your email address in the E-Newsletter form at the bottom of any page, or fill out the Sample and Literature Request. The contact information collected is only used to forward the E-Newsletter to the e-mail address supplied. You may unsubscribe at any time by simply sending an e-mail to our customer service department, requesting removal from the distribution list.


4. Underage customers
   Our products and services are marketed for purchase by adults or with the consent of adults. This is why Rowmark.com requires a credit card that has been authorized for use to complete purchases on our site.



5. Linking to third-party web sites
   When you click on links on our site that take you to a web site outside of Rowmark.com, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Rowmark.com cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.



6. Protecting your information
   The Personal Information you provide -- including your credit card information -- to create and access an account with us and to make purchases from us is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.



7. Safe Shopping Guarantee
   Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.



8. Alternative customer purchasing options
   If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us. We welcome you to call us to complete your purchase by phone.



9. Changes to Privacy Policy
   Rowmark.com reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. This information in the Privacy Policy may change at any time, without notice.



10. Questions or comments
    If you have any questions regarding our Privacy Policy, please email us at customerservice@rowmark.com.